Last Updated: March 23, 2025
1. Introduction
Welcome to MotorizedCurtainsDubai.com (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our motorized curtain solutions.
Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.
2. Information We Collect
2.1 Personal Information
When you contact us through email, phone, or WhatsApp, we may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and physical address
- Order Information: Product preferences, project details, measurements, and other information related to your motorized curtain needs
- Communication Records: Copies of correspondence with us via email, phone, or WhatsApp
2.2 Automatically Collected Information
While we do not currently employ analytics or tracking plugins, our website may automatically collect certain information when you visit, including:
- Device Information: Type of device, operating system, and browser type
- Log Data: Internet Protocol (IP) address, browser version, pages visited, time and date of your visit, time spent on pages, and other diagnostic data
- Cookies: Small data files stored on your device. Currently, we only use essential cookies necessary for the website to function properly
3. How We Use Your Information
We use the information we collect for various business purposes, including to:
- Respond to your inquiries and provide customer service
- Process and fulfill your orders for motorized curtain solutions
- Provide you with information about our products and services
- Improve our website, products, and services
- Maintain the security and functionality of our website
- Comply with applicable laws and regulations
4. Disclosure of Your Information
We may disclose your personal information in the following situations:
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as installation specialists, product suppliers, and delivery services. These providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
4.2 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Data Security
We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, or disclosure. These measures include the use of security plugins on our WordPress site.
However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.
8. Children’s Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our files.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal information, which may include:
- The right to access, update, or delete your information
- The right to rectification (to correct information)
- The right to object to processing of your personal data
- The right to data portability
- The right to withdraw consent
If you wish to exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
12. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the United Arab Emirates.